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15 October 2018, 01:13 | Antoinette Holland
PS4 users warned to set messages to private after receiving message that bricks their console
Got a new message notification on PS4?Others have reportedsimilar problems after receiving a message with unrecognized characters. The message can come at any time to your system and can be sent by anyone, at this point in time the only protection if you haven't had the message sent to you is to make sure your messages are set to private.
Multiple PlayStation 4 users are reporting that a PSN text message exploit is causing their consoles to crash, according to Endgadget.
The first report of this specific bug was from a Reddit user who, after playing an online match of Rainbow Six: Siege, received a cryptic message from a member of the opposing team. It seems like some bad actors on PSN are using these messages to knock people offline in competitive games, given their own team an advantage.
And you don't even have to open the message for it to happen like your conventional email-spread malware. Messaging. On that last page, change "Messages" to either "Friends only" or "No one". In describing the PS4 message, one player wrote that it was merely a question mark in a box, suggesting that the malicious messages can not even be displayed by the PS4. Some cases are so severe that a factory reset becomes necessary to stabilise the console once again. You can do this on your console, web browser, or smartphone app.
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The main advice though is to change the messaging options on the console so you only receive messages from friends or no one. Fortune has reached out to Sony and PlayStation for comment, and will update this story in the event that they respond.
After the console crashes, users then "have to either rebuild the database in Safe Mode or factory reset the system".
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