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01 June 2018, 04:00 | Vera Richards
Earl Gibson III Getty Images
During Starbucks'training today, Schultzsaid, employees will "be sharing life experiences, hearing from others, listening to experts, reflecting on the realities of bias in our society and talking about how all of us create public spaces where everyone feels like they belong - because they do". Starbucks locations will open with normal hours on Wednesday.
Starbucks shut down all of its 8,000 company-operated stores Tuesday afternoon to conduct anti-bias training for their more than 175,000 employees. The store manager called police saying the men didn't buy anything and refused to leave. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing. They also accepted from the city of Philadelphia a symbolic $1 each and a promise to launch a $200,000 program for young entrepreneurs.
"It has to be a continual conversation", said Cook.
- Millions of customers turn to Starbucks every week to satisfy their coffee craving.
As the company prepares to close thousands of stores Tuesday afternoon for anti-bias training, he said in a letter to customers that sometimes the company falls short.
"Starbucks is a company built on nurturing the human spirit, and it's on us to harness our scale and expertise to do right by the communities we serve", said Rossann Williams, Starbucks' executive vice president of USA retail.
The stores were closed for up to four hours at either one or 2pm and shared with customers when they would be open again. At a press event on the South Side, Arron Muhammad, proprietor of Akhirah's Praline Candy and Coffee House, put it this way: "I was raised to believe that we want to treat people the way we want to be treated and it has nothing to do with color".
"We introduced the first of our unconscious bias trainings in 2017, which are rolling out now to our. teams across our company", Target's statement reads.
The national chain is closing more than 8,000 stores nationwide Tuesday to restore its image after backlash from an incident.
Executive chairman Howard Schultz will talk about the "third place", or Starbucks' position as part of welcoming community, as well as his "hopes and dreams" for the company's future.
"Training virtually never has any effect on people's bias", says Frank Dobbin, who teaches sociology at Harvard University.
Shoppe Black co-founder Shantrell P. Lewis says black customers shouldn't wait for a situation like the Starbucks arrests to patronize black businesses.
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